Good to know

General Questions

• Do you offer group lessons?

  We don’t offer traditional group lessons. However, if you’re a group of friends or family with a similar skill level and want to ride together while having a great time, we’re the right crew for you. Our sessions are tailored, personal, and all about the stoke.

• Does the training, guiding, or tour take place in all weather conditions?

  Our guides check the weather and snow conditions before every tour. If the conditions make the planned route impossible, we’ll work together to find the best alternative. Safety first, adventure always.

• How can I pay for my booking?

  We accept various payment methods, including credit card, bank transfer, and cash on-site. You’ll receive all the details when you book. If you have any questions, feel free to reach out.

• What happens if I need to cancel at short notice?

  For last-minute cancellations, our cancellation policy applies. Depending on the timing of your cancellation, fees may be charged. Please contact us as early as possible so we can work together to find a solution. You can find all further details in our terms and conditions.

• What happens if ski or snowboard lessons are canceled due to bad weather?

  If we have to cancel the tour due to weather conditions, you can either reschedule for a new date or receive a full refund.

• Will I receive an invoice?

  Yes, you will receive an official invoice for your booking. If you need it in a specific format or with additional details, just let us know.

• Can I buy a gift voucher?

  Of course, we offer gift vouchers—the perfect present for anyone who loves the mountains! Just reach out to us, and we’ll create a voucher tailored to your wishes.

• Is the ski pass included in the price?

  No, the cost of the ski pass is not included and must be covered separately.

Technique 
Training

• Who is technique training for?

  Our technique training is suitable for all skill levels—whether you’re just starting out on skis or a snowboard, or you’re an experienced shredder looking to fine-tune your style.

• What does the technique training cover?

  In technique training, we focus on refining your riding style. This includes fundamentals like proper body positioning, carving technique, and turn control, as well as advanced skills for tackling steep and challenging terrain.

• How does the technique training work?

  We start by analyzing your current riding style together. Based on your strengths and areas for improvement, we create a personalized training plan tailored to your needs. Our goal is simple: to help you make visible progress—step by step.

• Can I address a specific issue in technique training?

  Absolutely! If you're struggling with specific techniques or certain types of terrain, we’ll focus on exactly that. Our training is fully personalized and tailored to your needs, ensuring you get the most out of every session.

• Do you offer specialized technique training for kids?

  Yes, we offer technique training for kids. We ensure that all content is age-appropriate and taught in a fun, playful way—with safety and enjoyment always as the top priorities.

• Can I do technique training for challenging snow conditions?

  Yes, we also offer specialized technique training for freestyle and park tricks. Our guides will show you how to land jumps, hit rails, and nail spins safely and with style while building confidence and control.

• What do I need for technique training?

  You’ll need your own ski or snowboard equipment. If you need to rent gear, we’re happy to help you find high-quality equipment to make sure you’re set up for the best experience.

Guiding

• What’s the difference between ski & snowboard guiding and a traditional ski lesson?

  Guiding is all about the experience, exploring the terrain, and riding beyond the groomers. While a traditional ski course focuses on learning or improving technique, guiding is about finding the best spots in Obertauern and tailoring the adventure to you.

• What safety measures do you take during freeride guiding?

  Safety is our top priority. Before heading into the backcountry, you'll receive a comprehensive safety briefing on how to use avalanche safety gear (transceiver, probe, and shovel). Our guides carefully assess snow conditions and weatherto select the safest and best possible route for the day.

• Do I need to bring my own safety equipment?

  You can, but you don’t have to. If you don’t have your own avalanche safety gear (transceiver, probe, and shovel), we’re happy to provide it for you. Our guides will also help you set it up properly and ensure you know how to use it correctly.

• Can I join a tour if I only snowboard?

  Absolutely! Our guides are experienced in both ski and snowboard tours. Whether you prefer skiing or snowboarding, we tailor the tour to your needs and ensure you have the best possible experience in the backcountry.

• Does the guiding take place in all weather conditions?

  Our guides carefully assess weather and snow conditions before every tour. If the weather makes the planned route impossible, we’ll work together to find the best alternative. Safety first, adventure always.

• How big are the groups during guiding?

  We offer private guiding only, ensuring that you or your group get the full attention of the guide. This means the group size is always small, personalized, and tailored to your needs.

Splitboard- and
Skitouring

• Do I need touring experience to join?

  No, we offer tours for all levels—from beginners to experienced mountaineers. Our guides will explain everything you need to know and teach you the technique step by step, ensuring a smooth and enjoyable experience.

• What equipment do I need for a ski tour or splitboard tour?

  You’ll need touring skis or a splitboard, climbing skins, an avalanche transceiver, shovel, and probe. If necessary, crampons may also be required. If you don’t have your own gear, we’re happy to help you arrange high-quality equipment.

• How fit do I need to be for a ski tour or splitboard tour?

  It depends on the tour. For beginner-friendly tours, an average fitness level is enough, while longer or more challenging routes require more endurance and strength. But don’t worry—our guides know exactly what you needand will make sure to match the tour to your ability.

• Can I book a tour alone?

  Of course! Our private guides offer a fully customized experience, tailored to your skills, goals, and preferences.Whether you want to push your limits or just enjoy the mountains at your own pace, we’ve got you covered.

• Can I do a splitboard tour as a beginner snowboarder?

  A splitboard tour requires solid snowboarding skills in off-piste terrain. If you're still a beginner, we recommend improving your technique on groomed runs first before heading into the backcountry.

  If you're comfortable riding variable terrain and powder, we can guide you through your first splitboard experience, teaching you the basics of touring, ascent techniques, and avalanche safety. Let us know your level, and we’ll help you find the right tour!